Top Technology Trends in Financial Services to Watch Out for in 2019


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What’s new and happening in the world of financial services in 2019? What technology trend will impact the financial services industry the most? These are some imminent questions financial services industry experts must answer to educate the market and predict the industry’s future. Here are top 3 technology trends in the financial services industry to watch out for in 2019:

Artificial Intelligence and Machine Learning 

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Artificial Intelligence (AI) and Machine Learning (ML) is making a positive impact in many industries by automating manual tasks. They are empowering users by producing intel on established processes and offer recommendations on how to enhance processes for better results. Financial Services industry is poised to benefit from the advancement in AI and ML technology. It will help financial institutions and planners in analyzing data and user-patterns to curate their offerings. They will use gathered intel to help clients save more money, time or build capital more efficiently.

Cybersecurity Capabilities 

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Financial Services industry is a soft target for many cybersecurity and data breach related incidents. Sensitive nature of information and sheer scope of transaction value in this industry makes it a highly lucrative avenue for cyber-attackers to penetrate. In 2019, cybersecurity will remain a top trend in the industry. Entities will focus on enhancing their cybersecurity measures to protect client data from vulnerabilities that could lead to a data-breach.  The cybersecurity abilities include adoption of biometrics to replace traditional passwords, implementing zero trust cybersecurity architectures throughout the organization, developing and following cybersecurity policy and procedure, etc. 

Digitalization

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It is 2019 and we are still talking about digitalization being a trend in the industry. Financial Services industry alike many other industries still has a digitalization challenge to overcome, i.e. efficiency and effectiveness. Having client fill-out forms online or launching a trendy mobile app is part of digitalization. However, its effectiveness must be determined by evaluating if and how it has positively impacted in simplifying processes and making data more accessible. Regular audit and evaluation are required to ensure digitalization is served with a purpose rather than a mere formality.

To conclude, technology trends in 2019 is heavily focused on enhancing user experience by leveraging data and advanced technology. AI and ML will help analyze Big Data to serve deeper information on market trends, challenges and conceivable solutions. While digitalization will be at focal point of delivering premium user experience and optimizing processes. Cybersecurity will remain a crucial part of discussion to protect client data and boost market confidence. 

About Sunil Chugh
Sunil Chugh is a Mississauga based certified financial planner specializing in estate planning, insurance solutions, education planning, tax planning and preparation. For more information, please visit the website at https://sunilchugh.com/. Sunil Chugh is registered to provide investment advice and securities through Aligned Capital Partners Inc. (ACPI).  ACPI is a member of the Investment Industry Regulatory Organization of Canada an the Canadian Investor Protection Fund. 

Disclaimer: The information in this commentary is for informational purposes only and not meant to be personalized investment advice. Please contact your investment professional for investment advice and before investing in any product.  ACPI does not publish market research and Sunil Chugh is not registered as a research analyst.  The content is from sources believed to be accurate and the opinions expressed are those of the author and do not necessarily represent those of ACPI

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